Terri Klass
Terri founded Terri Klass Consulting over 20 years ago to partner with organizations to create cultures of empowerment and develop future leadership. She delivers highly successful workshops and programs to serve professionals across many industries including pharmaceuticals, finance, accounting, healthcare and manufacturing. She is a speaker and author of articles about working with the different generations in the workplace. In her newest book, “Energize Your Leadership" Terri was a content coach in collaborating with leaders from around the world. Terri has an MBA and is Myers-Briggs certified. Her specialties include: Assertive Communication; Leadership Development; Mentoring; Change; Coaching; Team Building; Differences in Generations. Learn more here .
Articles by Terri Klass
- Opinion
Authentic Communication Skills Every Leader Needs To Build Credibility
We are credible speakers when we open up in our authentic voice, not merely mirroring the presentation of a team member, colleague, boss or friend.
- Opinion
Five Moves That Turn Any Leader Into a Trusted Voice
The influential leader on this team was not the titled leader. It was someone much quieter, who carried greater presence and weight.
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5 Leadership Habits That Turn Everyday Interactions Into Lasting Trust
The question isn’t whether relationships matter. It’s how intentionally you are building them.
- Opinion
From Self-Doubt To Stronger Leadership: 5 Ways To Break Limiting Beliefs
The good news is that once a leader identifies the belief clearly, they can begin to put it in its proper place.
- Opinion
Burnout Signals Leaders Should Never Ignore
When you pay attention to that feedback, it can become the starting point for meaningful change.
- Opinion
Is Your Leadership Entering Act 2? The Case for a Reset
An Act 2 is as much emotional as strategic. What beliefs about success or security might you need to release?
- Opinion
Turning a Difficult Boss Into a Leadership Growth Opportunity
Five Strategies To Win Over a Difficult Boss Without Losing Yourself
- Opinion
Leadership Isn’t About Big Moments—It’s Built in Small Daily Practices
Well-designed rituals help leaders stay on course, reconnect to purpose, and grow with greater awareness. Rituals honor a leader’s core values.
- Opinion
Forget Goal Setting: Design Your 2026 Leadership Coat of Arms Instead
Here are five sections to help you create your 2026 Leadership Coat of Arms
- Opinion
The People Who Shape Great Leaders: What Your Journey Reveals About You
Think of a leader you have met along the way who has helped you get to where you are today. What made them so impactful for you?
- Opinion
Kindness Isn’t Soft—It’s Strategic: The Leadership Trait That Builds Stronger Teams and Deeper Trust
All the qualities that contribute to strong and impactful leadership, the one that stands out and makes the greatest impression for me is kindheartedness.
- Opinion
How To Lead Above the Weeds: Escaping the Trap of Doing It All
Fear can also drive staying in the weeds. Sometimes leaders worry that if they let go of some of their detailed tasks they won’t be needed.
- Opinion
Think Like a Poet, Lead Like a CEO: The Power of Metaphors in Leadership
Here are five reasons to add metaphors to your leadership toolbox:
- Opinion
Don’t Let Emotions Hijack the Meeting: 5 Ways To Lead With Clarity, Not Conflict
Some leaders are more able to roll with the missed deadlines or customer demands while others just become overly frustrated.
- Opinion
The September Shift: 5 Ways To Reignite Your Leadership Journey
There’s something about this month that invites leaders to reflect, recalibrate, and reignite the spark in their career journey.
- Opinion
Blindsided in a Meeting? 6 Leadership Shifts To Regain Control and Respond With Strength
What our emotions and our bodies may be telling us in these situations can often elevate the temperature inappropriately.
- Opinion
Caught off Guard in a Meeting? Here’s How Emotionally Intelligent Leaders Respond
What our emotions and our bodies may be telling us in these situations can often elevate the temperature inappropriately.
- Opinion
Why the Best Leaders Don’t Imitate — They Lead as Themselves
Additionally, the leader was very methodical in their approach and sometimes took more time to process data before rendering a suggestion.
- Opinion
Command the Room: Why Every Bold Leader Masters Their Voice First
Yet the bigger issue at stake is asking ourselves: If I don’t present my opinions to the team, what could happen?
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How Great Leaders Disarm Difficult People in 7 Steps
Here are seven leadership moves to deal with difficult people #leadership #advisors
- Opinion
Smart Leaders, Bad Solutions: What Happens When the Problem Isn't the Problem
Solving the wrong problem gets you nowhere. Here’s where a coach comes in. Here are five ways a coach can help leaders define the true problem #coach
- Opinion
Rowing Against Your Team? How to Spot and Fix Misalignment Fast
One of the biggest frustrations that leaders face isn’t a lack of skills or knowledge it’s being out of alignment with the people around them.
- Opinion
Do Your Words Actually Make an Impact?
The leader seemed upset that her team wasn’t receiving the message she was sending out during a team meeting.
- Opinion
Redefining Your Leadership Story: Why Now Could Be Moment That Matters
We need to rewrite our story to display our transformed leadership. The truth is that our leadership stories are not stagnant #leader
- Opinion
How Open-Minded Leaders Drive Growth and Innovation
What had changed to empower this person to think in a more purpose-driven way and realize they actually had the answers the entire time? #leader
- Opinion
Does Your Work Style Fit? How to Improve Team and Boss Relationships
During many of my leadership programs and coaching sessions we begin with identifying each leader’s work style. #leaders #work
- Opinion
6 Leadership Strategies to Conquer Fear and Take Control
Even seasoned leaders who have strong backgrounds and skills can be thrown off their game sometimes. #fear
- Opinion
How “Being” Shapes Leadership: My Habit Formula for Success
The benefits of balancing both being and doing can help a leader set clearer priorities as well as pinpoint their true north star. #leaders
- Opinion
Overcoming Self-Limiting Beliefs to Enhance Your Leadership
Although these questions are worthy of asking, leaders owe it to themselves to understand what is happening in their personal and professional lives.
- Opinion
4 Powerful Leadership Lessons from Martin Luther King Jr.
One of the great teachings leaders can learn from MLK is empowering each of us to do the right thing. #MLK #leadership
- Opinion
Leading in 2025: 5 Actions Every Leader Must Take This Year
It is a time of excitement as well as a time of uncertainty. No matter which, leaders are sensing the New Year is a new beginning. #2025
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Six Strategies for Leaders to Cultivate Grit
What was preventing them from being successful? What was holding them back? Perhaps they just lacked grit. #leaders #advisors
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Five Leadership Moves To Outmaneuver a Saboteur
Well for many leaders these saboteurs are constantly popping up in both their professional and personal lives. #advisors #views
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Has Your Leadership Hit a “Blip” in the Road?
One choice will lead to fulfillment and the other one to continued frustration. What will they choose? #choice #coaching
- Practice Growth
How to Be a Self-Disruptive Leader
Be a Self-Disruptive Leader
- Practice Growth
How Long Should A Leader Stay With One Company?